Retail / Customer Service

Retail/Customer Service

Staff working in Retail and Customer Service present an organisation’s face to the public and can have a significant impact on a company’s reputation and brand image. Poor, incompetent service or inappropriate attitudes can have a disastrous effect on the company image that was so carefully built-up through media coverage and PR campaigns. In addition, poor performance can have a direct impact on productivity and profitability. Therefore, thorough background assessment is an important part of the recruitment process for retail and customer service staff.

Resume Check is the background screener of choice for a multitude of retail and customer service businesses. Click here to contact us to discuss our case studies showing our expertise and value to our clients.

Checks include:
• Criminal & Driving Conviction History Search
• Personal Credit Check
• Accident Compensation History
• Driving License Check
• Independent Identity Verification
• Employment History Check
• Employment Court Judgments
• Resumé Check Database Check

Click here to contact us to find out more about our specialised package for Retail / Customer Service staff.

Hospitality / Tourism

Image and service are key in the hospitality and tourism industry and it is essential that staff possess high standards of professionalism as well as the right skills for the broad range of positions within the industries. Poor or incompetent service and performance can cause significant damage to painstakingly built-up images and reputations, so pre-employment screening will ensure quality of staff recruited is a sensible investment.

Checks include:
• Criminal & Driving Conviction History Search
• Personal Credit Check
• Accident Compensation History
• Driving License Check
• Independent Identity Verification
• Employment History Check
• Employment Court Judgments
• Resumé Check Database Check

Click here to contact us to find out more about our specialised package for Hospitality / Tourism staff.